Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, submit a Request for Quote (RFQ), submit a proposal, or contact us. This may include:

  • Name, email address, and contact information
  • Company name and professional details
  • Security certifications and qualifications
  • Payment and billing information (processed securely by Stripe)
  • Project requirements and scope descriptions

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our marketplace platform
  • Match clients with qualified security providers
  • Process transactions and send related information
  • Send transactional emails (confirmations, proposals, status updates)
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address fraud and security issues

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers: Third-party services that help us operate the platform (e.g., Stripe for payments, Resend for email)
  • Between parties: When a client and provider connect on the platform, relevant contact information is shared to facilitate the engagement
  • For legal reasons: When required by law, regulation, or legal process
  • With consent: When you have given us explicit permission to share your information

4. Data Security

We take reasonable measures to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS. Passwords are hashed using bcrypt. Payment information is processed and stored securely by Stripe — we never store card details on our servers.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account, please contact us at support@redteammarket.com. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Export your data in a portable format
  • Withdraw consent where applicable

7. Cookies

We use essential cookies to maintain your session and authentication status. We do not use tracking or advertising cookies. You can configure your browser to reject cookies, but this may affect your ability to use the platform.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@redteammarket.com.